FAQ

Absolutely, we work with local custom framing shops. We can arrange the framing for you so it's ready to hang when you receive it.

"It’s easy to clean like ceramic, but shatterproof like plastic, and since it’s produced by baking shards of porcelain onto steel at a super-high temperature, enamelware is oven-safe, fire-safe, and dishwasher-safe (but not microwave-safe because of the metal, so don’t make that mistake)."

Our boxes are packaged with biodegradable corrugate and recyclable protective cushioning. We go great lengths to minimize the use of plastic and keep our carbon footprint to a minimum.

Yes, as long as the item has not been dispatched. Please email us at welcome@hoom.store as soon as possible and we'll try to catch your order before the team fulfills it.

If we're planning to re-stock that item, you can place a pre-order. Let us know at welcome@hoom.store and we're happy to help! We do require a 50% deposit to secure the stock, and the balance prior to delivery. Trust us, it's worth the wait.

We accept payments through bank deposit and PayPal. Details for bank deposit will be sent to you in the order confirmation email.

At the moment, we are only based online. #StayHoom